Terms of Service
Last updated: July 2026
1. Acceptance
By creating an account or using Zestate you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.
2. Eligibility
You must be at least 18 years old and able to form a binding contract.
3. Accounts
Provide accurate information and keep your credentials secure. You are responsible for activity under your account.
4. Agents & listings
Agents must be genuine, provide accurate listings, and hold any required licences. New agents and new/edited listings are subject to admin review and may be rejected or removed. By posting content you grant Zestate a licence to display and process it (including AI features) to operate the service. You retain ownership of your content.
5. Prohibited conduct
No fraudulent, misleading, duplicate or unlawful listings; no harassment, scraping, or attempts to bypass security, verification, moderation or plan limits.
6. Credits, plans & payments
Agencies operate on plans and prepaid credits (1 credit = 1 AI-staged image). Paid features and limits (listing caps, team seats, featured slots, monthly credits) apply per your plan. Payments are handled by our gateway (Safepay). Credits and subscriptions are non-refundable except where required by law. Prices may change with notice.
7. AI features
AI valuations, investment scores, staging, descriptions and answers are automated estimates and illustrations only, provided “as is”. They are not appraisals, guarantees, or financial or legal advice. Verify independently before transacting.
8. Platform role & disclaimers
Zestate is a platform that connects buyers and agents. We are not a party to, and do not guarantee, any property transaction, listing accuracy, or the conduct of any user. Land records and pricing should be independently verified.
9. Limitation of liability
To the maximum extent permitted by law, Zestate is not liable for indirect or consequential losses, or for losses arising from listings, transactions, or third-party services. Our total liability is limited to the fees you paid us in the preceding three months.
10. Termination
We may suspend or terminate accounts that breach these Terms or the law. You may close your account at any time.
11. Governing law
These Terms are governed by applicable local law, and disputes are subject to the competent courts of the operator's jurisdiction.
12. Changes & contact
We may update these Terms; continued use means acceptance. Contact ibrahim@zestate.com.